At MOIRANEST, one of our main priorities is the privacy of our visitors and customers. This Privacy Policy explains what information we collect, how we use it, and how we protect it.
By using our website, you agree to the practices outlined in this policy.
If you have additional questions or require more information about our Privacy Policy, please contact us at .
1. Information We Collect
When you visit or make a purchase from our store, we may collect certain information to provide you with the best possible experience.
Personal Information
When you place an order, contact us, or interact with our website, we may collect:
- Name
- Email address
- Phone number
- Billing address
- Shipping address
Payment Information
Payments are processed securely through trusted third-party payment gateways. We do not store your credit card details or direct bank account information on our servers.
Device & Analytical Data
Like most websites, we automatically collect certain information including:
- IP address
- Browser type
- Device information
- Time zone
- Website activity and browsing behavior
This information helps us improve our website and customer experience.
2. How We Use Your Information
We use the information we collect to:
- Operate and maintain our website and online store
- Process, fulfill, and deliver orders
- Provide customer support
- Improve our products, services, and website experience
- Understand how visitors interact with our website
- Send order updates or important communications
- Prevent fraudulent activity and maintain website security
We do not sell or rent your personal information to third parties.
3. Cookies and Tracking Technologies
MOIRANEST uses cookies and similar technologies to improve your browsing experience and website functionality.
Account Cookies
If you log into our website, temporary cookies may be used to remember your login details and preferences.
Cart Cookies
We use cookies to remember items added to your shopping cart while browsing our store.
Analytics Cookies
Cookies may also help us understand website traffic and visitor behavior to improve our services.
Managing Cookies
You can choose to disable cookies through your browser settings. Please note that some features of the website may not function properly if cookies are disabled.
4. Sharing Your Personal Information
We only share necessary information with trusted third-party providers who help us operate our business, such as:
- Shipping and courier services within Sri Lanka
- Secure payment processors
- Website analytics and performance tools
These providers only receive information required to perform their services securely and confidentially.
We may also disclose information if required by law or to protect our legal rights and website security.
5. Your Data Protection Rights
You have the right to:
- Request access to the personal information we hold about you
- Request corrections to inaccurate or incomplete information
- Request deletion of your personal data where legally applicable
To make a request regarding your personal data, please contact us using the details below.
6. Security
We take reasonable precautions and follow industry-standard practices to protect your personal information from loss, misuse, unauthorized access, disclosure, or alteration.
However, no method of internet transmission or electronic storage is completely secure, and we cannot guarantee absolute security.
7. Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes to our practices, operational requirements, or legal obligations.
Any updates will be posted on this page and become effective immediately upon publication.
8. Contact Us
If you have questions about this Privacy Policy, would like to request access to your data, or wish to make a complaint, please contact us:
By using our website, you agree to the practices outlined in this policy.
If you have additional questions or require more information about our Privacy Policy, please contact us at .
1. Information We Collect
When you visit or make a purchase from our store, we may collect certain information to provide you with the best possible experience.
Personal Information
When you place an order, contact us, or interact with our website, we may collect:
- Name
- Email address
- Phone number
- Billing address
- Shipping address
Payment Information
Payments are processed securely through trusted third-party payment gateways. We do not store your credit card details or direct bank account information on our servers.
Device & Analytical Data
Like most websites, we automatically collect certain information including:
- IP address
- Browser type
- Device information
- Time zone
- Website activity and browsing behavior
This information helps us improve our website and customer experience.
2. How We Use Your Information
We use the information we collect to:
- Process, fulfill, and deliver orders
- Provide customer support
- Improve our products, services, and website experience
- Understand how visitors interact with our website
- Send order updates or important communications
- Prevent fraudulent activity and maintain website security
We do not sell or rent your personal information to third parties.
3. Cookies and Tracking Technologies
MOIRANEST uses cookies and similar technologies to improve your browsing experience and website functionality.
Account Cookies
If you log into our website, temporary cookies may be used to remember your login details and preferences.
Cart Cookies
We use cookies to remember items added to your shopping cart while browsing our store.
Analytics Cookies
Cookies may also help us understand website traffic and visitor behavior to improve our services.
Managing Cookies
You can choose to disable cookies through your browser settings. Please note that some features of the website may not function properly if cookies are disabled.
4. Sharing Your Personal Information
We only share necessary information with trusted third-party providers who help us operate our business, such as:
- Shipping and courier services within Sri Lanka
- Secure payment processors
- Website analytics and performance tools
These providers only receive information required to perform their services securely and confidentially.
We may also disclose information if required by law or to protect our legal rights and website security.
5. Your Data Protection Rights
You have the right to:
- Request access to the personal information we hold about you
- Request corrections to inaccurate or incomplete information
- Request deletion of your personal data where legally applicable
To make a request regarding your personal data, please contact us using the details below.
6. Security
We take reasonable precautions and follow industry-standard practices to protect your personal information from loss, misuse, unauthorized access, disclosure, or alteration.
However, no method of internet transmission or electronic storage is completely secure, and we cannot guarantee absolute security.
7. Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes to our practices, operational requirements, or legal obligations.
Any updates will be posted on this page and become effective immediately upon publication.
8. Contact Us
If you have questions about this Privacy Policy, would like to request access to your data, or wish to make a complaint, please contact us: [email protected]